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A company in Stellenbosch is looking for an IT Helpdesk Agent.The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the client’s ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately.The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM – 4:00 PMShift 2: 8:00 AM – 4:30 PMShift 3: 8:00 AM – 4:30 PMShift 4: 1:00 PM – 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM – 3:00 PMShift 2: 2:00 PM – 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify https://www.jobplacements.com/Jobs/I/IT-Helpdesk-Agent-Stellenbosch-1149730-Job-Search-01-22-2025-02-06-28-AM.asp?sid=gumtree

14d

Job Placements

Bo-Kaap

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A company in Pretoria is looking for an IT Helpdesk Agent.The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the client’s ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM – 4:00 PMShift 2: 8:00 AM – 4:30 PMShift 3: 8:00 AM – 4:30 PMShift 4: 1:00 PM – 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM – 3:00 PMShift 2: 2:00 PM – 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify tre https://www.jobplacements.com/Jobs/I/IT-Helpdesk-Agent-Pretoria-1149727-Job-Search-01-22-2025-02-06-27-AM.asp?sid=gumtree

14d

Job Placements

Bo-Kaap

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A company in Potchefstroom is looking for an IT Helpdesk Agent.The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the client’s ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately.The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM – 4:00 PMShift 2: 8:00 AM – 4:30 PMShift 3: 8:00 AM – 4:30 PMShift 4: 1:00 PM – 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM – 3:00 PMShift 2: 2:00 PM – 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify https://www.jobplacements.com/Jobs/I/IT-Helpdesk-Agent-Potchefstroom-1154237-Job-Search-02-04-2025-02-00-14-AM.asp?sid=gumtree

14d

Job Placements

Bo-Kaap

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A company in Port Elizabeth is looking for an IT Helpdesk Agent.The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the client’s ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately.The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM – 4:00 PMShift 2: 8:00 AM – 4:30 PMShift 3: 8:00 AM – 4:30 PMShift 4: 1:00 PM – 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM – 3:00 PMShift 2: 2:00 PM – 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identif https://www.jobplacements.com/Jobs/I/IT-Helpdesk-Agent-Port-Elizabeth-1154236-Job-Search-02-04-2025-02-00-14-AM.asp?sid=gumtree

14d

Job Placements

Bo-Kaap

R 500

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Vizia WiFi UPS 5-24V Multi 57 000mWh This VIZIA WiFi UPS (57,000mWh) is used and box is a bit worn out but device is still in perfect condition and fully functional. It's the perfect backup power solution for your router, modem, or other 5-24V DC devices, keeping you connected during load-shedding or power cuts. Compact, efficient, and easy to use-because staying online shouldn't be a struggle! Internet connected in load shedding 10 hours (1 device) High-quality lithium-ion batteries 57 000mWh battery capacity Multi output voltage: 5/9/12/15/24V Splitter cable to power 2 devices DC adapters for all router types - - - - - The VIZIA Mini DC UPS is an uninterruptible power supply with five voltage outputs: 5V / 9V / 12V / 19V / 24V. It can supply power to three devices simultaneously, and is ideal to supply backup power for WiFi routers or CCTV cameras. During a blackout or load shedding, the UPS will automatically switch to battery power, and your devices will stay ON without any interruption. With one device connected you can expect 10 hours of backup power, and with two devices connected you can expect 5 hours. The actual backup time may be more or less depending on how much power your devices consume. The Mini DC UPS can be set up in seconds, with only one cable between the UPS and each device to connect. It also has a 5V USB output, so it can be used as a regular power bank to charge a cell phone. The batteries inside are high quality lithium ion. Features: Five voltage outputs: 5V / 9V / 12V / 19V / 24V Supply backup power to three devices simultaneously: WiFi routers, fibre & LTE routers, CCTV cameras USB output port to charge cell phones and tablets With 1 device connected lasts approximately 10 HOURS, with 2 devices connected lasts approximately 5 HOURS High quality lithium ion batteries Specifications: Model: VIZ-R616 Capacity: 57.72Wh Battery type: 6 pcs x 2600mAh lithium ion 18650 Output voltage: 5V / 9V / 12V / 19V / 24V Output current: 5/9/12V 2A, 19/24V 1A Output power: 24W Input voltage: 100-240V AC Weight: 455g Size: 159x112x32mm Certification: CE, ROHS, FCC, PSE Protection: over charge, overload, short circuit What's in the box: 1 x VIZIA Mini DC UPS 1 x AC Power Supply 12V 1 x DC Splitter Cable 1 x DC Cables 1 x DC Adapters CONTACT ME DIRECTLY ON WHATSAPP 0792803021 Or for more detailed info check https://www.incredible.co.za/vizia-wifi-ups-5-24v-multi-57-000mwh?gad_source=1&gclid=Cj0KCQiAhvK8BhDfARIsABsPy4jg4hUOLrU_jENgNdaR1ACdCrLYzJGWIvP6MoO5EPxb-Lj7pLQt0QQaAqTWEALw_wcB

19d

VERIFIED

Johannesburg South

Pay & Ship

Investment Opportunity for Local and International Buyers: Discover this Exclusive AirBnB

R 4,999,995

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Beautiful AirBnB Investment Opportunity for Local and International Investors in Table View / Flamingo Vlei, Cape TownThis exclusive Airbnb/Guest House provides serene and secluded accommodation suitable for corporate travelers or vacationers in Blouberg. Situated just 1.7 km from a popular kite-surfing beach, and in close proximity to two shopping centers offering coffee shops, laundry facilities, restaurants, and cinemas, it offers convenience and comfort. The city center and Table Mountain are a mere 20 km away.Property Overview:Location: Flamingo Vlei, Cape TownProperty Type: AirBnB with 3-bedroom house and 2 bathrooms, 1 cottage and 1 flatletIdeal for: Kite Surfers, Digital Nomads, Working from Home holiday makersFeatures: Swimming pool, outside braai, modern kitchen with slate granite, inverter with batteriesAdditional Assets: Furniture and assets inside/outside, lock-up outside storeroom10kW Inverter with Batteries to ensure that load shedding does not affect the guestsAverage Monthly Income from renting the Cottage and Flatlet via AirBnB: R36,000Ideal for Local and Foreign Investors relocating to Cape Town, South AfricaProperty Details:Main House:3 bedrooms, 2 bathrooms - The guest room in the main house accommodates one guest and features a double bed, a mini fridge, and a workstation with a desk and chair. Guests can also enjoy access to a selection of books. They have exclusive use of a bathroom equipped with a walk-in shower, toilet, and washbasin. Additionally, guests in the guest room are welcome to utilize the main houses kitchen, lounge, and dining area.Cottage:The self-catering flat can accommodate up to six guests, ideally four adults and two children (with two sofa beds in the living room). It comprises one bedroom, a loft-style mezzanine bedroom, a full bathroom, and an open-plan kitchen, dining, and living area. The bedroom offers two single beds convertible into a king-size bed, while the mezzanine loft features another two single beds that can be converted into a king-size bed. The bathroom is fitted with a shower-over-bath, toilet, wash basin, and bidet. The kitchen is fully equipped for self-catering needs, including a stove, oven, fridge, microwave, toaster, kettle, and utensils. The dining area features a six-seater table, while the living room includes two single sleeper couches, a fireplace, air-conditioning, and a Smart TV with Netflix. A small desk, safe, and a larger desk with drawers cater to the needs of working professionals.Flatlet:Accommodates 2 people, with own kitchenOutdoor Amenities:Swimming pool, outside braai area & beautiful garden for all tenantsFully equipped laundry for all tenantsBoth the guest room and the self-catering flat are equipped with fast, uncapped fiber Wi-Fi, supported by a mini UPS ensuring up to three hours of uninterrupted connectivity during power outages. The Wi-Fi offers speeds of up to 50 Mbps, with a total of three routers across the premises ensuring full coverage.G...Has PoolProperty Reference #: 7002001-52686Agent Details:Suzette MullerEXP RealtySouth Africa13 Nankies Nook Eldoraigne , Eldo Park Estate , 157

1mo

EXP Realty

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"router ups" in South Africa

router ups in South Africa (77 results)

Results for router ups in "router ups" in South Africa in South Africa